The minimum order amount is €20.

Privacy policy

1. General Information

Data Controller:
eTespi OÜ
17507890
Tähesaju tee 23, Tallinn
info@etespi.ee
+(372) 53417159

2. Personal Data We Collect

2.1. Data provided by the user

  • Name
  • Email address
  • Phone number
  • Messages and inquiries
  • Account data (username, password hash)
  • Billing and shipping address
  • Order history

2.2. Automatically collected data

  • IP address
  • Device and browser information
  • Server log files
  • Cookies (cookie ID)

2.3. Data collected by third parties

  • Google Analytics
  • Meta Pixel
  • Hotjar / Clarity
  • YouTube / Vimeo
  • Google Maps
  • Chat tools (Crisp, Tawk.to, Intercom)

3. Purposes of Processing

3.1. Service provision

  • Responding to inquiries
  • Account management
  • Order processing
  • Delivery services

3.2. Contract performance

  • Payment processing
  • Billing
  • Customer support

3.3. Legal obligations

  • Accounting
  • Consumer dispute resolution

3.4. Marketing

  • Email newsletters
  • Personalized offers

3.5. Analytics

  • Behaviour analysis
  • Traffic measurement

4. Legal Basis (GDPR Art. 6)

  • Contract performance — Art 6(1)(b)
  • Consent — Art 6(1)(a)
  • Legal obligation — Art 6(1)(c)
  • Legitimate interest — Art 6(1)(f)

5. Cookies

We use:

  • Necessary Cookies
  • Preference cookies
  • Statistical Cookies
  • Marketing cookies

Users may manage preferences via the cookie banner.

6. Data Sharing

We may share data with:

  • Google LLC
  • Meta Platforms
  • Venipak
  • Maksekeskus / For the purpose of processing payments, the data controller transfers the necessary personal data to the authorized data processor, Maksekeskus AS.
  • Accounting services
  • Email marketing tools (Mailchimp, Brevo)

7. Data Retention

  • Inquiries: up to 1 year
  • Account: until deletion
  • Orders: 7 years
  • Marketing data: until consent withdrawal
  • Logs: 30–180 days

8. User Rights

  • Access
  • Rectification
  • Erasure
  • Withdraw consent
  • Data portability
  • Object to marketing

9. Exercising Rights

Users can:

  • By sending an email to info@etespi.ee
  • Use “Privacy & Data” section
  • Adjust cookie preferences
  •  

10. Data Security

  • SSL encryption
  • Access restrictions
  • Backups

11. Data Transfers Outside the EU

For services like Google, Meta, Mailchimp:

  • Standard Contractual Clauses (SCC)
  • EU–US Data Privacy Framework

12. Contact

eTespi OÜ
Tähesaju tee 23, Tallinn
info@etespi.ee
+(372) 53417159

Mon–Fri: 10.00–19.00
Sat: 10.00–17.00
Sun: Closed